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Custom Color Set
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67,658 Verified Client Reviews |
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Not what was requestedI requested more red in my formula and received more brown. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLettsi - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Colour changeLovely colour and my hair looked quite glossy when dried. 0 of 0 people found this review helpful. Did you? |
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Best color ever!I'm going on my 5th color order and while I've made some tweaks along the way, the colorists at eSalon were able to make a color that just about matches my natural red hair perfectly! I will never go anywhere else for color! Keep up the good work! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLeeAnn - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Perfect matchI never had any luck coloring my hair. I researched online and found eSalon and I am so grateful. My hair is very healthy and the color is perfect. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Hair colorI have been very happy with all the hair products I’ve tried. I did have a problem with the color of my highlights and the eSalon staff were very helpful and promptly sent a product to soften the color at their expense. Wonderful customer service and products! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNancy - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your eSalon experience! We look forward to the next opportunity to delight you! |
Love this product!!I’ve always had my hair professionally coloured but decided to stop fighting my natural red tones and work with it. I sent In pictures of my before hair colour & described what I wanted to achieve. Love the way the colour comes in a gorgeous little package & the instructions are super easy to follow! Will definitely be using this to colour my hair from now on 0 of 0 people found this review helpful. Did you? |
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Hair colorI have been very pleased with the quality of this product. Perfect color every time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCindi - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your personalized color! We look forward to the next opportunity to delight you! |
Asked for Ash Blonde, Hair is now Dark Reddish Brownvery upset 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsAnnabella - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
icolorit did not cover the gray and color was not what I expected 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSandra - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Didn't last very longI didn't like it because after just 2 weeks my roots were already showing! I don't wash my hair very often, I used the tint wash and just still wasn't happy so I didn't want to spend anymore money on dye that does not last. I followed the directions to the T and still disappointed. I had high hopes from the reviews I read and videos I've seen. Simply not happy 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsNicole - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |