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Custom Color Set
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67,658 Verified Client Reviews |
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Semi permanent colourI used the semipermanent colour for some greys but it lasted only for 3 weeks instead of usual 6 weeks. I did not find any difference with other brand hair colours. I guess the permanent colour lasts longer but I always use semipermanent to prevent damage to hair. Not very impressed . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsB G.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Red rootsI adjusted my color to a darker shade and told the team of my color concerns and its not right. I follow the process they have listed and always after using their color my roots are a red shade. Its not a bright red or anything but its not pulling a soft black like the color says. 1st couple of orders I was happy with reults. 6 months into subscription after I use esalon color I haft to purchase a separate color from a separate company to fix my roots to match my ends. I really wanted esalon to work its so convenient but not. Canceling subscription today 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa - We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously, and we’d love to work with you to meet your hair color goals! Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not happyThe colour is not holding 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarie - We are sorry that your experience at eSalon didn’t quite match your expectations; and we thank you for letting us know. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Hair ColorAbsolute perfection 🥰 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Marlene, We're so happy to hear that you're enjoying the Medium Brown (Natural Golden)! We truly value your feedback and look forward to hearing from you again in the future. |
Waste of money and my time!Well, I was really excited to try the eSalon color kit. Honestly, I was terribly disappointed! I have never had such dismal results from any hair color!! I have very short hair, almost shaved in the back. After a recent haircut the back was mostly grey, plus root growth all over. I have colored my own hair for many years, so am comfortable with the process. I followed the instructions to the letter, but it barely deposited any color on my hair. In fact, you can't even tell it was "supposedly" colored!! Color usually adds some body to my fine hair, but this added none - proof that no product was deposited on the hair. I will have to recolor it immediately with my usual brand now - not the healthiest thing for my hair. I tried spraying the roots and back with the Camo Mist, but that was not very effective, either. The roots didn't change much, and the back looked blotchy and irregular. I don't remember if you have a money back guarantee, but you should refund my money anyway. This was a total waste of money, and more importantly, my time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah L. Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Lovely colourReally easy to use and hair in good condition not dry like some colorants. Would recommend 0 of 0 people found this review helpful. Did you? |
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Works great!I really like the color blend that eSalon has created for me. The color is very natural and the color application lasts longer than when I visited my stylist. My hair does not feel as damaged, either. The color blend is not monotone - it has varied shades that are natural-looking and that make for an overall great color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLouisa - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
PerfectEasy to use Color is right on Leaves hair soft and shiny 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Robin, We're thrilled to hear that you're enjoying your custom Soft Black color. We look forward to our next opportunity to delight you! |
I love this productIt’s so cool and kind to my hair 0 of 0 people found this review helpful. Did you? |
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best color everI'm pale with olive undertones. Every stylist at every salon thinks I should be red or auburn but those colors make me look sallow and ugh. The color from eSalon is the best I've ever gotten from a salon or a box! My hair is a rich, beautiful brown, not too dark. My grey is covered and my hair feels fantastic. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Heather, Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your custom Light Brown (Cool Beige). We look forward to the next opportunity to delight you! |