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Custom Color Set
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67,669 Verified Client Reviews |
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Hair dye.Great colour just what I wanted. 0 of 0 people found this review helpful. Did you? |
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Great productThis is a great product I recommend it, customer service is fantastic! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRommy - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
so far so good!I love everything about the kit, from how it smelled to the outcome. I trimmed the dead ends off before I colored, and it truly feels like I just got back from the salon. I can't wait for my next order. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTasia - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Produced a great colourLoved the colour and everyone said how they liked it. Having roots and ends in separate bottles also made big difference - like it 0 of 0 people found this review helpful. Did you? |
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It's all there!Just follow the directions to look the way you should! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMerry - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
It’s niceWould like it a little lighter, but still a pretty color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Dislike colorI ordered dark blonde. When I colored my hair, it did not look dark blonde to me, it looked like dark brown. I dislike it so much, I wanted to color it again, but had to wait. I would not order this again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarol - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Color SetStill need more Red. Dull. Need highlights to jazz it up! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not the right colorI asked for lighter brown. What I got was dark. Much darker than my current color. My roots look awful. I'm going to have to get it fixed at a salon. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathleen - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
I like the colorBut I wish it would last longer. I received an almost empty bottle of the Developer. I was not able to apply it. I just did the front rim of my hair. Didn’t have enough. Please sent me another 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our represtatives to resolve your concern. Please let us know if there is anything else we can do to help! |