67,669 Verified Client Reviews |
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Best DIY coloring setThis was first time to colored my hair by myself. I made a mess in my bathroom sink lol. However the color covered my grays and brought life to my hair. After my hair dried I did not see the change. I notice a more balance to my hair in a day or two. I’m looking forward to doing this again and I will cover my sink with an old towel. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your customized color! We look forward to the next opportunity to delight you! |
First time customerThis was my first time using esalon. Impressed with the quick dispatch and the presentation box. I appreciated the extra bottle of colour, however I’ve not used it and would have preferred to have the option to choose when to have that extra once I’ve worked out the correct colour for me. As it is i now have a bottle of colour and developer I won’t use as I don’t really like the colour. In terms of the colour choice I was really impressed, unfortunately the dark blonde option which was recommended is a bit too dark for my liking and is darker than my natural colour which I was trying to match). Having said that my hair is super soft and I’ve been impressed with the grey coverage. Glad I’ve given it a go, but I think it will take a few rounds to find the right colour for me. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsLouisa M. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
soft red highlightsI did not like the red highlights. I need the ASH finish please. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGloria - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
CoverageJust used my color and I have be honest I was not happy especially for what I paid. The color I liked but there still was a lot of gray at crown of my head that it did not cover completely so for now I'd just like to put my orders on hold and have a professional in a salon do it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDelilah - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not the color I wantedThe coloring process seems overcomplicated, but I like that you are provided everything you need to use the product. While red hair is admittedly hard to match, the color I received is much, much darker than I expected or wanted. I included a photo of my natural hair color- which is on the orange/blonde side, and the color I ended up with is more of mahogany/brunette. 'm only disappointed in the color results, the product itself is fine. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCatherine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great quality and coverageMy hair feels healthier all month long and not just the first week after dyeing. Good coverage of grays. Like that it is made with environmental safety in mind. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarolyn - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair. Happy Coloring! |
Great ProductBetter than having your hair done at a salon .Price is amazing for this product . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnna - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Exactly what I was looking forThe colour was easy to use (very little smell) left my hair feeling quite lovely in texture, and the colour, I'm very happy with. Thanks for a great experience! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDawn - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
All colors turn out the sameI find the color to be high-quality. My hair is soft, shiny and healthy after each coloring. The color ages well and looks natural and three-dimensional. The reason I'm giving four stars instead of five is because I've tried three different colors and they always turn out the same. I have tried: light brown copper mahogany, dark blonde copper mahogany, and dark blonde strawberry. They have all turn out exactly the same - a medium brown color with just a touch of red. That being said, because of the quality of the product I will continue to purchase from esalon and keep trying different colors in order to find my perfect shade. 0 of 0 people found this review helpful. Did you? |
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Love itLove my colour still need to go lighter for my next colour thank you. 0 of 0 people found this review helpful. Did you? |