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Custom Color Set
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67,669 Verified Client Reviews |
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The colour comes out very niceEasy to use, have never had any problems 0 of 0 people found this review helpful. Did you? |
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Not as light as I wantedI wanted my hair to come out a little lighter like the last time I colored my hair. The color is nice but it's way darker than what I was expecting 0 of 0 people found this review helpful. Did you? |
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Hair dye reviewUsed today and was not not happy with the end result it made my hair feel dry and brittle and also itchy 0 of 0 people found this review helpful. Did you? |
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Easy to usePretty easy to use, contained everything I needed to to hair color at home. Color was a bit darker than I was hoping for but did cover gray. Unsure if I want to try again. 0 of 0 people found this review helpful. Did you? |
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Fade awayAlthough I was hopeful of this product the initial colour was ok...not as ritch or vibrant as I had requested. It did cover my grey but the colour has faded really quickly after only a couple of washes with high end shampoo (no sulphates etc) I won't be purchasing again 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSally B. - Thank you for your feedback! We're so sorry to hear that you're experiencing fading issues with your hair colour. We want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
Seem to also be too darkTerrible always way to dark 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Shirley, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Disappointed in the colourI’m disappointed with the colour, but that is my fault as I chose wrong, now redone the choice and hopeful for a much better result 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJacqueline- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Review for customer experienceI must say that their customer support is beyond amazing. I've contacted customer support for color inquiries, billing matters and just recently a canceled shipment via Amazon. They get right to it. They are sweet, understanding and efficient. Thank you, Esalon customer support!! 0 of 0 people found this review helpful. Did you? |
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Damaged my hair completelyI order this after thousands of positive review but it was my worst decision ever .Instead of turning my hair into chocolate brown it turned into full black .My hair become very thin and are breaking from roots only after one use .very disappointed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmina D. - We're so sorry to hear about your experience. This is not the result we want for our customers. We've reached out to you via email so we can better assist you with this matter. Please keep an eye on your inbox for more details. We truly want the opportunity to make this right. |
FaithfulPredictable, high quality color-My Aveda colleague said this was ‘good stuff’ 1 of 1 people found this review helpful. Did you? |