Store brand hair colors only last a few washings.With eSalon color it last for 6 weeks . Same a when I went to the salon, but for a lot less. Very happy.
I have been using this hair color for years, and people comment that they can't believe I color my hair. If that isn't the ultimate compliment, I don't know what is.
I waited extra long to try this for the first time.....roots were over an inch long. I love the way the color turned out....it was a little complicated to use...directions didn't seem to be too clear cut and the two separate bottles made it harder to do. Next time I will have someone help me out. It was a big mess!!
After applying the color and seeing the final result, I was very pleased. The color was just what I wanted. There was a nice sheen to my hair once it dried. The color of the hair line around my face could have been a little darker (it turned out a little light) but otherwise, the color was uniform. I didn't use the product until Feb. 17 but one month later, the color has faded considerably from the roots around my hair line and the white is showing again.
Hair colour great and you can change it when you want to.... It lasts a good few weeks without washing out.
One negative thing .. It doesn't always cover the greys totally ..
It last longer than hair color I've bought at Walmart but still can't get it to be at true light brown. It always starts out darker and then fades to a color I like after a couple of weeks.
I spent a few months requesting changes to my hair colour shade, which eSalon kindly made each time until I got the exact shade I wanted. It's perfect now and I love it. Can't recommend it strongly enough!
The correct shade of red for me is not easy to obtain. The process that you are walked thru online made for an excellent result. The color also seems to have lasted longer than the box from the store.
This time the color coverage was better...... Darker red than I thought, but I like it... Guessing going from a blonde for years to a redhead will take some adjustments.....
I am now 4 weeks post-color application and there is NO evidence of roots. I am blown away by the color match. I DO have a few gray hairs peeking through so my only complaint is that they broke through about week 2 and I would love to improve on that,but otherwise definitely exceeded my expectations.
The adjusted color captured what I desired for the outcome. The one negative is the directions. It needs to be rewritten so it doesn't sound like a scolding on following the process on how to color. Overall satisfied customer.
I got my first box of made for me color. First, the presentation was fantastic. Directions were easy to follow, albeit a bit daunting because my first color required one bottle for root application and one for ends. Total time from start to finish took me a little over an hour. I asked for some tweaks on the color as the roots were lighter than I wanted and more orangey tone. Also could tell where the bulk of my grey was. The colorist responded that they'd tweaked my next formula to make it darker and with a different tone and more grey coverage. What I CAN say is almost a month later the color is still there. It has not faded out as the box dyes ALL did for me.
Time will tell with my next formulation bit for now I'm a happy customer. Much more cost effective than a salon visit every 4-6 weeks. 😊
My grays were covered thoroughly and lasted until my hair grew out. The color was just watt wanted and it lightened just a enough to let the sun reflect off my hair.
I love the color, the only problem I keep having is it fades pretty quickly. My colorist has been working with me on each new order to adjust. The product is of good quality, and the instructions are very easy to follow. Very happy with the decision to go with esalon.
I have had my hair colored at salons before and after 3-4 weeks it starts to fade and turn grey again. But with e-salon my hair still has its beautiful color after at least 6 weeks and is still shinny and sleak. I love e-salon and would recommend to everyone.
The color was a little darker this time and tends to be more brassier than I like it but I did get my highlights in good this time so it does lightness some. I don't so much want to go blonde because I've never been a strawberry blonde ... Its great, just never paid 25.00 for one-time color use. On my budget, its a wee bit high.
I love that there was separate color for roots, however it didn't cover my grey very well and roots were lighter than rest of hair. The rest of my hair looks great though. Color is nice a warm and shiny
After having a bad experience with expensive salon color, I decided to try eSalon. The price was good and I liked that it ships directly to your home. I filled out all the questions for my first order and waited for it to arrive. It was packaged well and instructions were simple. The color was very good, no harsh smell. The color was rich and provided even coverage. The price is fair although it has gone up to $24.95 this month and I'm not sure why. Not sure if I want to continue at that price. The only con is that the color seems to fade rather quickly, even using color-safe shampoo. I would, however, recommend giving this product a try. I am happy with my purchase and am on my third consecutive order.
Loved the 2nd round eSalon made for me as far as color. Can't get past the fumes though. And the shine did not seem to last past 3. I use quality shampoo.
I am 65, have been coloring my hair since I was 16. This color doesn't fade, is easy to apply, better than any drug store products. I wish there was a way I could get 25% more product with each application. I have thick hair, and run out of product half way thru the back of my head.
FROM MY VERY FIRST TREATMENT TO MY MOST RECENT ONE TO DATE MY EXPERIENCE HAS BEEN OUTSTANDING. ESALON ASKS ME EACH TIME BEFORE SHIPPING IF I WOULD LIKE TO MAKE CHANGES, THEN THEY LET ME KNOW WHEN MY ORDER SHOULD ARRIVE, ALWAYS SPOT ON, SECURE PACKAGING WITH ALL THE SIMPLE SUPPLIES INCLUDED. I RECEIVE MANY COMPLIMENTS SINCE USING ESALON AND MOST IMPORTANTLY, I LOVE MY HAIR. I AM NOT BEING PAID IN ANY WAY TO WRITE THIS REVIEW, I AM JUST A VERY HAPPY CUSTOMER AND FYI, IT IS POURING DOWN RAIN IN OREGON.
I do love the quality of your hair dye. What's frustrating is that you don't send what we order! The color always comes out too dark! My medium brown comes out like black.
This product seems to be a professional level product for the public to use. Drug store hair color products did nothing for my gray except tint it yellow. This is the ONLY hair coloring that completely covers all my gray hair. However, since it's a liquid, it's very messy to use. In the directions, if you're still stating for the last step, to get into the shower to rinse the dye off, then I still think you're wrong in your instruction. I wouldn't want to turn around only to discover that the back of my body is also dyed brown.
I have been using this hair colour for about a year now and it is the only one that covers grey completely. It is possible to adjust the colour if you fancy a change and the results are really good.
My only concern is that using the colour is quite messy and even though I cover as much as I can in the bathroom I still end up with splashes everywhere.
Klara - We're truly sorry that our Made For You color did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a formulation that you love. We hope to continue helping you find hair perfection!
POSTED BY:
tracy B.
12 March 2016
Perfect!
POSTED BY:
tracy B.
12 March 2016
Your folks did what my hairdresser couldn't. You get me!!
I love this hair coloring system, its professional class, and the color itself.
I only wish that the step 2 (the gloss) was less watery. It usually causes me to make a big mess.
Heather - Thank you for your feedback. We apologize for the disappointing experience you had with our Made For You hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
mattie M.
12 March 2016
Consistently perfect color
POSTED BY:
mattie M.
12 March 2016
The only improvement I would suggest is a slightly bigger bottle. I sometimes run out of dye.
I love the product; esalon colorists have matched my "before-gray" beautifully. But the instructions leave a lot to be desired. No reason is given for different instructions--apparently I'm supposed to spend $20 to color just my roots, now that I've been using esalon for a year. It would be nice if the instructions came with a paragraph explaining the changes.
Novap - We’re sorry you feel our product is too expensive. We create professional grade, customized products to suit each client’s needs. Our product ingredients are of exceptional salon quality and less damaging than standard ones. And, just like in a salon, our expert stylists are available for consultation with every order for guidance. Our service provides an exceptional value: it’s far superior to off-the-shelf products and significantly lower than the expense you would typically pay at a salon.
POSTED BY:
Jackie M.
12 March 2016
Consistent color
POSTED BY:
Jackie M.
12 March 2016
I never have the brassy, dark color I would get from drugstore brands.
My first delivery was too dark so I contacted esalon to adjust the formula. The first adjustment still had a little too much brown and purple. My second request has given me the perfect balance of red and brown for a great auburn color!
Mandy - We're glad to hear that you're enjoying your adjusted hair color! We truly value your feedback and look forward to hearing from you again in the future!
POSTED BY:
Christal K.
11 March 2016
Color
POSTED BY:
Christal K.
11 March 2016
Would like to go a little lighter next time but I love this one.
Christal - We're glad to hear that you're enjoying your current hair color! Let us know on your next order and we can go lighter next time. We look forward to our next opportunity to delight you!
POSTED BY:
corina E.
11 March 2016
perfect color
POSTED BY:
corina E.
11 March 2016
The color is great, but neither this time it didnt cover well the grey hair.
Corina - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs.
POSTED BY:
Kim H.
11 March 2016
Nice color
POSTED BY:
Kim H.
11 March 2016
I really like my color and it is easy to change when I want a bit more red or want to go more brunette. My only complaint is that it is so difficult to get off of the scalp. I scrub and scrub in an effort to remove it. After a week or so, I finally feel that it is completely clean.
Kim - Thank you for your feedback. We apologize for the disappointing experience you had with our Made For You custom color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTED BY:
Ann L.
11 March 2016
Lots of compliments
POSTED BY:
Ann L.
11 March 2016
Shipping is a little slow, but I love the color and how well they matched the color for me. I have thick long hair and it's always enough color
Ann - We're thrilled to hear that you're enjoying your hair color! We apologize for the less than optimal shipping time. We look forward to our next opportunity to delight you!
POSTED BY:
Diane K H.
11 March 2016
Nice Product
POSTED BY:
Diane K H.
11 March 2016
Product results in great hair color & is easy to use. My only issue is cost, especially with shipping charges.
Sheryl - We're so happy to hear that you're enjoying your hair color! We truly value your feedback and look forward to hearing from you again in the future!
POSTED BY:
Kayla P.
11 March 2016
Love my color!
POSTED BY:
Kayla P.
11 March 2016
It's a beautiful shade of medium brown/red violet. I still would have liked more purple tint to it, but I do like how it turned out.
Kayla - We're so thrilled to hear that you're enjoying your hair color even though it did not come out how you intended! If you would like a reformulation please let us know! We truly value your feedback and look forward to hearing from you again in the future!
POSTED BY:
Gwen D.
11 March 2016
Perfect match
POSTED BY:
Gwen D.
11 March 2016
I had a problem with coverage of the gray, but interactions by email helped take care of it.
Stacy - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for.
POSTED BY:
Alexis S.
11 March 2016
Easy to work with - phenomenal results
POSTED BY:
Alexis S.
11 March 2016
I am not a hair person! I just don't know how to do all that stuff but I'm telling you this was almost as easy as washing your hair, the results though were well beyond what I had ever expected, my Daughter who does know what she's doing had dyed my hair red I didn't want to do the upkeep of it so wanted to go back brown, well I've done this before at the salon and it's never easy because they can't take you from red back to brown in one process. Well shame on them because eSalon took me there no problem! I have a lot of grey now that I did not have then as well. I recommend this very much. What a fantastic product and experience!
Cynthia - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
POSTED BY:
Susan E.
11 March 2016
Grey came back
POSTED BY:
Susan E.
11 March 2016
The color was right on. Didn't look like a fake red head. Looked very natural. However, the grey came back almost immediately. Which was the main reason I bought the color in the first place. That's why I only gave 4 stars.
Susan - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon.
POSTED BY:
Catherine H.
10 March 2016
What was promised
POSTED BY:
Catherine H.
10 March 2016
The color I wanted was delivered as promised but I decided it was too red and didn't look natural. Decided to go with another color with other manufacturer.
Catherine - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs.
POSTED BY:
Melanie H.
24 October 2026
Poor gray coverage
POSTED BY:
Melanie H.
24 October 2026
The color I got was a little too brown and did not cover my grays well.
Hello Melanie,
Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
POSTED BY:
Erin R.
14 October 2026
Does not cover
POSTED BY:
Erin R.
14 October 2026
This was my last time trying this product. It does not cover my gray hair. I followed the directions but after one wash, the color is gone.
Hello Erin,
We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Emma K.
10 October 2026
Made my hair fall out
POSTED BY:
Emma K.
10 October 2026
I’ve used basic shop dye with no problems but this destroyed my hair.
Emma K. - Thank you for your feedback. We're so sorry to hear about your experience with our colour. We've reached out via email so we can discuss this with you and offer further assistance. Please keep an eye on your inbox for more details.
POSTED BY:
Jennifer T.
9 October 2026
Never received
POSTED BY:
Jennifer T.
9 October 2026
Never received product. Was left somewhere else. I thought y'all were supposed to be sending another box.
Jennifer - We are sorry to hear your order never arrived! Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
POSTED BY:
Jocilyn B.
9 October 2026
Turned my hair the color of brass.
POSTED BY:
Jocilyn B.
9 October 2026
My hair is now orange yellow. I asked for help, but no response. Still waiting…
Jocilyn - We apologize that your hair color wasn’t what you expected. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula for your next order. Our Color Experts have been in contact via email and will be happy to assist in this process.
POSTED BY:
Judith C.
8 October 2026
Poor colour
POSTED BY:
Judith C.
8 October 2026
Left my hair dry & straw like
Colour was brown not red
Roots appeared within 2 weeks
Expensive even at half price
I'll stick with Nutrisse
Judith C. - Thank you for your feedback. We're so sorry to hear that you are disappointed with your hair colour. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we want to work with you to find a resolution and have your hair looking its very best. Please keep an eye out for an email from us shortly. We will be reaching out to you to make this right!
POSTED BY:
Elizabeth D.
5 October 2026
Colour too dark
POSTED BY:
Elizabeth D.
5 October 2026
Definitely not what I was looking for and too long to get responses. Much easier buying a colour I can see or going to salon. Quality of product excellent but colour not what I wanted
Hello Elizabeth,
Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
POSTED BY:
Liza K.
5 October 2026
Way too dark not what I asked for
POSTED BY:
Liza K.
5 October 2026
This color is way darker then the color I requested and did do anything unlike what I’ve done before
Liza-We are so sorry to hear that your color came out darker! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Natalie C.
26 September 2026
Did not cover greys! Left for 40minutes!!!
POSTED BY:
Natalie C.
26 September 2026
I’m really sad to say I’ve not had the best experience with your formulas first one turned my hair black and washed out in a week. Second batch has not even covered my greys and left it for 40 minutes doing roots first :(
Natalie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
POSTED BY:
Emma M.
22 September 2026
Messy and too dark
POSTED BY:
Emma M.
22 September 2026
The set arrived and it was beautifully presented, with straight forward step by step instructions. I was disappointed with the colour though, I spent a long time choosing the shade and specifically asked for not too dark and no black and my hair looks black. Also, the final stage of the process where you add water to the bottle to blend the roots and main section of hair was extremely messy, even if you do it in the shower. I’m not sure I would use this system again, to be honest.
Emma M. - Thank you for your feedback. We are so sorry to hear that your colour turned out much darker than expected and for the hassle during application. We will be reaching out via email shortly to assist you and help fix this. Please keep an eye on your inbox.
POSTED BY:
Natalie K.
21 September 2026
Not quite the colour I was expecting
POSTED BY:
Natalie K.
21 September 2026
I tried a different colour 2 years after my first try with E Salon and unfortunately faced the same issue I had before. Nothing like the colour chosen. I asked for a warmer colour to tone down my natural colour to a more warm strawberry blonde. Instead, I’ve got red hair. Not sure what’s happened really, nothing at all like the picture.
Natalie K. - Thank you for taking the time to share your experience with us. We're so sorry to hear that you're disappointed with your hair colour and that the final result wasn't what you expected. We will reach out to you via email shortly to help make this right. Please keep an eye on your inbox for an update!
POSTED BY:
Erika B.
21 September 2026
uneven and different shade
POSTED BY:
Erika B.
21 September 2026
This time the color was wildly different to what I expected. Again the roots and the ends are so mismatched and there is a definitive line between colors. I won’t be using again sadly.
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